Concierge Security Guards Keep the Peace and Maintain Safety
Office buildings, apartment buildings, and dormitories make the most use of concierge security guards, sometimes referred to as front desk security guards. These professionals are the first touchpoint that residents, employees, or visitors encounter upon entering a building. Uniformed guards set the tone to all who enter that this location takes safety and security seriously. Not sure your building requires this level of service? Time to get to know the many benefits of concierge security guards.
What Is a Concierge Security Guard?
No building occupant, owner, or resident wants people to enter their building and feel anxious about the presence of someone in uniform. Concierge security guards offer a unique blend of security services and hospitality. They deliver customer service with a smile. Uniformed guards can also provide around-the-clock protection for building occupants, safeguarding the property through video surveillance and roving patrols.
Keep Everyone Happy with 24/7 Security
Whether your business begins in the lobby of your building or exists only on one floor, concierge security guards stationed at your entrance are there to manage every complaint, problem, concern, and request before other employees or visitors are troubled by unwanted interruptions. Their job may require them to turn away unwelcome visitors, manage retaliation perpetrated by rejected guests, and enforce rules about showing ID or appointment confirmation.
Front Desk Security Guard Duties
Concierge security guards can be given any number or type of duties to carry out during their work hours. This position is a busy one, and even if all is quiet with people entering and exiting the premises, there is always something to be done. Plus, a guard’s mere presence is a big part of the job.
- Greet, check in, review IDs, and direct visitors
- Enforce building access and the entry of only authorized personnel
- Maintain constant surveillance
- Respond to calls for assistance
- Complete incident reports for any suspicious activities
- Protect property from accidents and threats
- Check bags and packages as needed
Places That Use Concierge Security Guards
Front desk security guards are responsible for multiple tasks and large territories. They are adept at managing all their responsibilities efficiently and effectively. Concierge security guards have patience to manage challenging visitors of all sorts so that people remain happy, threats are squashed, and information is provided. Some of the most common locations that use front desk security guards include:
- Offices
- Mixed-use properties
- Hospitals or medical complexes
- Government buildings
- Tourist attractions
- Sports facilities
- Gated communities
- Dormitories
- Retail structures
- Apartment or condo buildings
Hire Concierge Security Guards from Korner Security
Know the message you want to send to any visitors to your premises and determine if a concierge security guard is the right professional to help you convey this information. Seasoned professionals who are just a little bit imposing can be the difference between chaos and peace.
You can provide an impeccable level of security for your building without intimidating guests or residents, while concierge security guards successfully keep unwanted elements at bay. Contact Korner Security to discuss what’s possible for your customized security plan and learn the many ways a front desk security guard can enhance your facility.